Software Maintenance, Administration and Support Services
Software Support at Inspire Cube means all possible assistance and control of the software product developed to improve, optimize and eliminate the errors after its transfer into operation. Software Support – is one of the stages of the software development lifecycle that follows the software implementation in operation. Software Maintenance and Support means fixes of the detected defects, as well as implementation of the new functionality to improve the usability and applicability of the software.
Professional services of technical support and software maintenance is a way to reduce total cost of software systems ownership and provide an opportunity to improve them. Works are performed across all the interconnected elements of the whole IT infrastructure of the enterprise.
Depending on the customers’ needs Inspire Cube offers:
- Systematic analysis of the incoming problems, searching the bottlenecks in the software product, its improvement
- Remote support via telephone and electronic communication
- IT support of the software
- Defects removal in the code and implementation of the new functionality
- Software modification on the bases of the analysis of the root causes of critical problems
- Software reengineering in accordance with the latest marketrequirements
- Source code processing to improve software quality, etc.